ABOUT OUR CULTURE
We are excited to have you as part of our Rockstar team!
You were hired because you believe, and we believe that you can contribute to the success of our culture, business, and share our commitment to achieving our goals as stated in our mission statement.
Heav'nly Donuts is committed to quality and unparalleled customer service in all aspects of our business.
As part of the Heav'nly Donuts Rockstar team, we hope you will discover that our collective pursuit of transcending in achieving excellence is a rewarding aspect of your career here and beyond.
This employee handbook contains essential information to ensure our success together. This document is updated regularly, as it outlines pinnacle policies, procedures, goals, benefits, and expectations of each Heav'nly Donuts team member, and other information you will need to excel.
THE S.M.A.R.T. SYSTEM
It's about understanding where you are today, what are the facts about what you can consistently do. Our compensation plan is designed to align team members with the needs of our guests, we are here to serve. That means we have to be here to serve our guests when they frequent us.
Being a member of a high performance team, will inspire you to want to come to work and C.A.R.E.. People who really care do better work, have more energy, enthusiasm, contribute more, their effort increases significantly.
We are so confident in our systems that we become a magnet, a talent magnet and great people want to be a part of our team.
Highly trained people not only know what to do, they know why they do what they do. You are not on your own to learn as you go.
You will be set up for success so you can thrive and deliver over the top guest service.
EXAMPLES OF MOTIVATED...
EXAMPLES OF SKILLFULLY....
EXAMPLES of ATTRACT
EXAMPLES of ROCKSTAR TALENT